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PUBLISHED30 November, 2024
UPDATED18 March, 2026
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Top 10 mobile app crash reporting tools to consider in 2026
BY Tope Longe
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TABLE OF CONTENTS
- [Summary - Best mobile app crash reporting tools](/content/blog/mobile-app-crash-reporting-tools/#summary-best-mobile-app-crash-reporting-tools "Summary - Best mobile app crash reporting tools"/index.html)
- [UXCam](/content/blog/mobile-app-crash-reporting-tools/#uxcam "UXCam"/index.html)
- [Instabug](/content/blog/mobile-app-crash-reporting-tools/#instabug "Instabug"/index.html)
- [Raygun](/content/blog/mobile-app-crash-reporting-tools/#raygun "Raygun"/index.html)
- [Rollbar](/content/blog/mobile-app-crash-reporting-tools/#rollbar "Rollbar"/index.html)
- [Crashlytics](/content/blog/mobile-app-crash-reporting-tools/#crashlytics "Crashlytics"/index.html)
- [Countly](/content/blog/mobile-app-crash-reporting-tools/#countly "Countly"/index.html)
- [Bugsee](/content/blog/mobile-app-crash-reporting-tools/#bugsee "Bugsee"/index.html)
- [Sentry](/content/blog/mobile-app-crash-reporting-tools/#sentry "Sentry"/index.html)
- [Embrace](/content/blog/mobile-app-crash-reporting-tools/#embrace "Embrace"/index.html)
- [Backtrace](/content/blog/mobile-app-crash-reporting-tools/#backtrace "Backtrace"/index.html)
- [Turn Crashes Into Product Insights With UXCam](/content/blog/mobile-app-crash-reporting-tools/#turn-crashes-into-product-insights-with-uxcam "Turn Crashes Into Product Insights With UXCam"/index.html)
- [Mobile app crash reporting - a quick recap](/content/blog/mobile-app-crash-reporting-tools/#mobile-app-crash-reporting-a-quick-recap "Mobile app crash reporting - a quick recap"/index.html)
The impact of mobile app crashes can range from irritating to catastrophic.
At best, they represent a negative experience that clouds users' view of an app. At worst, they lead to mass uninstalls, negative reviews, and ultimately—declining revenue.
If you're not investing in a powerful mobile app crash reporting tool, you're flying blind when it comes to understanding the cause of your app crashes. In this UXCam guide, we'll explore a few of the tools that we feel stand out from the pack.
Ready to start turning crashes into actionable product insights? Let's dive in.
Summary - Best mobile app crash reporting tools
| Crash Reporting Tool | Best For |
|---|---|
| UXCam | Contextual Crash Analytics |
| Instabug | Crash Prioritization |
| Raygun | Dashboard Creation |
| Rollbar | Custom Workflow Creation |
| Firebase Crashlytics | Lightweight Crash Reporting |
| Countly | Teams on a Budget |
| Bugsee | Easy Setup |
| Sentry | Crash Categorization |
| Embrace | Non-Crash Data Collection |
| Backtrace | Best for gaming apps and console |
UXCam
Best for Contextual Crash Analytics
UXCam is an all-in-one mobile app analytics platform with powerful crash-reporting capabilities.
It provides you with detailed insights into errors and crashes, plus offers real-time alerts when an issue occurs. UXCam also matches every crash report to tracked sessions, meaning you can get an instant replay of exactly what happened—perfect for getting contextual insights from the data. This allows you to recreate the exact conditions that caused the app to crash in the first place, which is crucial when testing whether a bug has been fixed.
Key Features
Crash Analytics & Integrated Session Replays: Get detailed insights into errors and crashes. Match every crash report to tracked sessions for maximum context.
UI Freeze Analytics: Automatically get alerts when user interactions with your app are impacted by UI freezes.
App Logs: See every action a user takes—before and after a crash.
Real-time Alerts: Get push notifications when an error or crash occurs with UXCam's powerful integrations.
Pricing
Choose Free for full access to UXCam’s crash monitoring and reporting features, plus up to 10,000 monthly sessions. If you need more than that, you’ll have to request a demo for a price tailored to your needs.
Plus, you can try out UXCam’s paid features for free for 14 days!
Pros & Cons
Pros
Powerful crash analytics features.
Integrated session replays.
Generous free plan and free trial.
Cons
Fewer customization options.
No support for web apps.
What customer's say about UXCam
Instabug
Best for Crash Prioritization
Instabug is a mobile crash reporting, bug tracking, and performance monitoring tool rolled into one.
It helps you troubleshoot issues quickly by providing detailed insights into each crash, along with the ability to record user experience data and generate bug reports. Instabug also offers some great integrations with project management tools like Jira, Asana, Trello, and Basecamp.
Key Features
Crash Severity Detection: Automatically detect the severity of each crash so you know what to fix first.
User Steps Report: Record user actions sequentially to create bug reports with full context.
Great Integrations: Connect Instabug to other project management tools to streamline your workflow.
Pricing
Instabug Free doesn’t include any kind of alerting features. For access to this basic feature (plus all the other crash reporting features we covered), you’ll need to upgrade to Standard($100+/month).
Pros & Cons
Pros
One-stop bug tracking, crash reporting, and performance monitoring.
Free plan available.
Cons
No web app support.
Paid plans are expensive.
Raygun
Best for Dashboard Creation
Raygun is a monitoring tool for mobile and web apps that offers quick, highly visual insights into errors and crashes.
The tool is built around flexible, modular dashboards that you can customize to fit your needs. It also provides a detailed analysis of each crash, including details about the full stack trace, environment, browser, version, class name, host, and more.
Key Features
Dashboards: Use modular dashboards to put key information front and center.
Crash Reports: Get detailed crash reports with full stack trace, environment details, and more.
Real-Time Alerts: Set up real-time alerts to get notified when crashes occur.
Pricing
Raygun’s pricing, like the platform, is pretty simple—if you want access to crash reporting features, get the Crash Reporting plan ($40/month). You also have access to Real User Monitoring and an APM, both priced at $80 separately.
Pros & Cons
Pros
Flexible, customizable dashboards
Detailed crash reports
Real-time alerts
Cons
No free plan available
Expensive for larger teams
Rollbar
Best for Custom Workflow Creation
Rollbar is a major player in the mobile and web app crash reporting space, with customers ranging from Duolingo to Twitch.
The tool leverages powerful analytics to give you an overview of all crashes, but what really sets this tool apart is its customizable workflows. You can set up custom workflows to trigger a wide range of actions based on crash type, frequency, priority, and even assign specific tasks to team members.
Key Features
Workflows: Set up custom workflows to trigger a range of actions.
Automated Grouping: Rollbar automatically groups similar errors together to make it easier to identify patterns.
Crash Prioritization: Get all the details you need to prioritize crash reports.
Pricing
Rollbar Free is decent—you get access to core features with a limit of 5,000 monthly error events. If you need more than that, you can upgrade to Essentials($12.50/month) or Advanced($82/month).
Pros & Cons
Pros
Great automation features
Detailed crash reporting
Flexible and customizable
Cons
No free plan available
Limited integrations
Crashlytics
Best for Lightweight Crash Reporting
Crashlytics—part of Google's Firebase platform—is a lightweight crash reporting tool for iOS and Android.
It offers a range of features designed to make it easier to identify, prioritize, and fix crashes. You can also set up alerts to get notified when an error occurs, as well as use their detailed crash reports to troubleshoot issues quickly and efficiently.
Key Features
Custom Alerts: Set up custom alerts to get notified when an error or crash occurs.
Detailed Crash Reports: Get detailed insights into each crash, including data about the environment and stack trace.
Detailed Analytics: View analytics to quickly identify trends in your app's performance.
Pricing
In order to access Crashlytics, you need to sign up for the whole Firebase platform. Luckily, the Spark plan is totally free (and surprisingly generous). It should be enough for most users, but if you do need to upgrade, there’s the PAYG Blaze plan. This is a pay-as-you-go option, which grants greater cloud storage, increased hosting capabilities, and more.
Pros & Cons
Pros
Lightweight and easy to use.
Free for most users.
Integrates with Firebase’s other services.
Cons
Lacks advanced features.
Limited integration with third-party services.
Not as customizable as some other tools.
Countly
Best for Teams on a Budget
Countly is an open-source mobile analytics platform with a pretty impressive set of crash reporting features.
It offers all the detailed insights you'd expect from a crash reporting tool, plus a few welcome extras like automatic crash categorization, in-app crash assignment, and custom alerts. That said, Countly is a performance monitoring tool first-and-foremost—so its crash reporting features are a bit limited compared to the other tools on this list.
Key Features
In-App Crash Assignment: Automatically assign crashes to the right persons.
Custom Alerts: Get notified when an error or crash occurs.
Crash Categorization: Automatically categorize errors based on fatality, status, device, region, and more.
Pricing
Countly has two editions—the free Community Edition and the paid Enterprise Edition. You’ll need to contact them for a quote for the latter.
Pros & Cons
Pros
Open-source and free to use.
In-app crash assignment.
Comprehensive analytics and metrics.
Cons
Limited crash reporting features compared to other tools on this list.
Not as easy to set up as some of the other options.
Bugsee
Best for Easy Setup
Bugsee is a crash reporting tool with a focus on simplicity. Case and point—you only need to write a single line of code to set up the tool.
Don't mistake its simplicity for a lack of features, though. Bugsee offers all the important crash reporting features you'd expect from a tool like this—including automated grouping and trends, console logs, network traffic, and even integrations with popular tools like Slack, Jira, Trello, and more.
Key Features
Easy Setup: Set up Bugsee with just one line of code.
Console Logs: Get detailed insights into console logs and network traffic for each crash.
Integrations: Integrate with tools like Slack and Jira for easier crash management.
Pricing
Bugsee Lite is a bit too limited to be useful—data is only stored for 3 days, for example. You’ll need to upgrade to Pro($99/month) for longer data retention.
Pros & Cons
Pros
Simple setup.
Integrates with other collaboration tools.
Detailed crash reporting and logs.
Cons
Free plan is very limited.
Outdated UI and user experience.
Sentry
Best for Crash Categorization
Sentry is a tool that offers code-level insights into the health of your mobile app. And its crash reporting features are up there with the best.
The tool provides detailed insights into each crash—including information about environment, stack trace, and the app’s context at the time of the error. But one of Sentry's best features is its release tracking tools—which automatically categorizes each crash alongside the release that caused it.
Key Features
Release Tracking: Automatically categorize crashes alongside their corresponding release.
Breadcrumbs: Get detailed insights into the app’s context at the time of the crash.
Stack Trace: View a detailed stack trace for each crash.
Pricing
Sentry’s free Developer plan only offers email alerts for 5,000 monthly errors. If you want multichannel alerts and advanced features like custom dashboards and integrations, you’ll need to upgrade to Team($26/month) or Business($80/month).
Pros & Cons
Pros
Detailed crash reporting.
Release tracking for easy categorization.
Integrates with other development tools.
Cons
Not the most user-friendly interface.
Free plan is very limited.
Can be difficult to set up for inexperienced users.
Embrace
Best for Non-Crash Data Collection
Embrace is a crash reporting tool with a unique approach. The tool reports on crashes and errors (obviously), but it also reports on any non-crash obstacles to user flows.
This includes things like slow network performance, poor app-start time, app-not-resposive (but recovers), and other usability issues that cause abandonment, churn, and negative reviews. These issues aren't crashes per se, but they're definitely worth tracking.
Key Features
Non-Crash Data: Track and report on non-crash usability issues.
Custom Dashboards: Create custom dashboards to monitor key metrics.
Automatic Reproduction: Automatically reproduce issues in a virtual environment.
Pricing
You’ll need to contact Embrace to request a demo if you want to get a quote.
Pros & Cons
Pros
Tracks non-crash performance issues.
Automatic reproduction of issues in a virtual environment.
Custom dashboards to monitor key metrics.
Cons
Pricing is not transparent.
UI can be difficult to navigate.
Backtrace
Best for gaming apps and console
Backtrace is a robust error and crash reporting solution designed to serve the video game, embedded technologies, desktop/mobile software, and SaaS markets. It offers extensive support for various platforms, including mobile, ensuring developers can efficiently monitor, capture, and resolve application crashes.
Key Features
Cross-Platform Support: Backtrace provides automated crash and error capture from every client, console, engine, and server platform, including Android and iOS.
Rich Data Collection: Accurate call stacks with memory and variable values, aiding in swift root cause analysis.
Attachments: Allows association of arbitrary assets with errors, such as videos, screenshots, configuration files, and logs.
Consolidation: Enables developers to isolate environmental factors, including offending commits or releases, across all platforms.
Pricing
Developer: Free for individuals, managing up to 25k monthly errors with 1-month retention and 10 GB storage.
Standard: $600/user/year for mobile; $900/user/year for mobile and PC; $1,200/user/year for mobile, PC, game consoles, and servers. This tier manages up to 1 million monthly errors with 3-month retention and 100 GB storage.
Professional: Offers custom solutions with priority support, unlimited errors, custom retention, and deployment options.
Pros & Cons
Pros
Comprehensive cross-platform support, including gaming consoles.
Advanced data collection and attachment capabilities.
Flexible deployment options, including on-premises.
Cons
Pricing may be high for small teams or individual developers.
Advanced features might require a learning curve for new users.
Turn Crashes Into Product Insights With UXCam
Crashes are never welcome, but that doesn't mean they don't come with a silver lining. With the right crash reporting tool, you can turn those crashes into product insights, and use them to make smarter decisions.
UXCam's mobile app analytics platform features crash reporting tools that make it easy to do just that. It's designed to provide detailed insights into user experience, app performance, and crashes—all in one place.
Want to see the benefits first-hand? Get started with a 14-day free trial today!
Mobile app crash reporting - a quick recap
What are mobile app crash reporting tools?
Let's start simple—what are mobile app crash reporting tools, anyway?
Mobile app crash reporting tools are designed to let you know when your mobile apps experience unexpected errors or “crashes”. When the tool registers a crash, it takes a snapshot of the state of the app, including variables and memory usage. That snapshot is then used to identify and diagnose the underlying issue—either manually or with automated assistance.
The best mobile app crash reporting tools provide you with detailed insights into the root cause of a crash, helping you pinpoint and fix issues faster. They may also provide you with additional reporting features, such as:
real-time or on-demand app performance monitoring
user experience feedback
in-app support capabilities
data visualization tools
custom analytics and KPIs
Why are mobile app crash reporting tools so important?
Prioritize fixes with data cleansing
Mobile app crash reporting tools help developers collect data on what types of errors are occurring, how many users are impacted, and how users are responding. This helps them prioritize fixes that are likely to have the biggest impact on user experience metrics like abandonment and churn.
Identify and resolve issues faster
Users hate waiting—it's one of their biggest frustrations when using mobile apps. Mobile app crash reporting tools provide you with the data you need to identify and resolve app issues quickly by giving you detailed insights into the root cause of an issue.
Better quality apps lead to better user experiences
Having a good mobile app crash reporting tool in place ensures that your apps are stable and any issues that do arise can be resolved quickly. This leads to better user experiences, which could result in higher engagement and more satisfied users.
Criteria to consider when choosing a mobile app crash reporting tool
Workflow Integration: Does the mobile app crash reporting tool integrate with your existing workflow? If not, it may be difficult to access and use all of its features.
Crash Alerts: Ensuring your chosen tool provides real-time crash alerts is crucial This allows you to stay on top of any issues that may arise and fix them quickly.
Detailed Crash Logs & Trends: Does the tool provide detailed crash logs and trend reporting? This allows you to identify recurring issues, so you can take steps to address them as needed.